We respect the privacy of your Personal Data and are fully committed to complying with our obligations under the Privacy Ordinance with regard to the collection, holding, security and use of your Personal Data.

1. Collection
When you visit the Website, we record your visit only as a 'hit' and do not collect any Personal Data about you. The 'hit' records are to allow us to compile general statistics to show the number of visitors to the Website.

When you register as a Member we collect Personal Data from you. Some of this Personal Data is mandatory and some of it you may volunteer but if you do not provide the mandatory Personal Data we will be unable to register you as a Member. This Personal Data will include information such as your name, telephone number, address and e-mail address. We also collect this Personal Data from you before you place an Order, if you have not already registered as a Member, and at that time we also collect other Personal Data from you such as the Product you are ordering, your credit card details etc. Again, if you do not provide this Personal Data we may be unable to process your Order.

2. Use
We use your Personal Data only for the following purposes:

~ operating the Website
~ offering you Products, Services
~ processing Orders
~ compiling statistics on the use of this Website
~ the additional purposes stated in the respective screens that invite you to provide such Personal Data or therelevant Product Section
~ for the purpose of contacting you with offers of other products and services offered by Palace Group Ltd., Merchants and third parties and in which you may be interested

If you do not wish us to use your Personal Data to send you details of Products, Services and/or other products or services offered by Palace Group Ltd., Merchants or third parties please e-mail us at cs@princeandprincess.hk to us.
We do not use your Personal Data for any other purpose without your prior consent unless such use is permitted or required by law.
We may disclose your Personal Data to third parties including Merchants, payment processing service providers and financial institutions for the purposes set out above but we do not disclose or sell your Personal Data to third parties for direct marketing or other purposes.

3. Security Measures
Your Personal Data is kept confidential and is only accessible by authorised Palace Group Ltd. personnel. To protect your Personal Data we use a SSL protocol link for data transmission for the online ordering process.

4. Data Access and Correction Requests
Under the Privacy Ordinance, you have a right to request access to and the correction of any of your Personal Data we hold. . If you wish to make a data access request, please send a request letter to cs@princeandprincess.com.hk.

5. Cookies
When you browse the Website, Cookies will be stored in your computer's hard drive. We use Cookies to personalise your use of the Website and to operate your online shopping basket. You have a choice not to accept Cookies, but if you do, certain functionality, may not be available.

6. Security of User Account and Password
Once you register with us you must keep the details of your User account and password confidential. You are responsible for all activities that occur under your User account and password.

You agree to indemnify Palace Group Ltd. and all Related Persons from and against all Claims arsing out of your use of this Website or the use of this Website by any person using your User account, your password and/or your Personal Information.